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Written by CRM expert Dr Mark Alexander Bain, SugarCRM Developer's Manual focuses on customizing this open source CRM. SugarCRM is the world's leading commercial open-source customer relationship management (CRM) software for companies of all sizes. SugarCRM easily adapts to any business environment by offering a more flexible, cost-effective alternative to proprietary applications.

In SugarCRM Developer’s Manual, Dr Bain provides an overview of the architecture of the application and database and covers the essential steps for hooking a module into the SugarCRM infrastructure.

The book has been written for PHP developers working with SugarCRM, who want to extend its capabilities. Readers should have a basic knowledge of SugarCRM as the book does not cover installation and usage of SugarCRM. This information can be gained from Packt’s first SugarCRM book, Implementing SugarCRM.

• Customize your SugarCRM application
• Add your own components in the form of module tabs and dashlets
• Modify the look and feel of SugarCRM
• Add new fields to SugarCRM
• Develop, test, and use SugarCRM in a safe environment
• Incorporate third-party modules into your site
• Develop your own modules from scratch
• Develop a custom workflow within SugarCRM
• Optimize the performance of SugarCRM implementations

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