MessageSuite CRM Helpdesk |
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Dealing with pre-sale inquiries and support tickets is essential for a today's business to survive. Only satisfied customers will return back and so you need a customer relationship management that gives you the power to react fast to inquiries and handle support requests as efficient as possible.
MessageSuite is a CRM solution that comes with a self-support FAQ and knowledgebase solution, trouble tickets management software, online live chat (chat with customers directly on your website), e-mail handling and much more. Answer incoming mails, manage support cases and offer a convenient self-service solution to relieve yourself from answering standard inquiries.
Here are some possible applications:
- Assign support tickets and manage cases online; record all previously messages.
- Offer ability to your visitors and customers to open chat sessions directly on your website.
- Build a FAQ and knowledgebase for your customers and employees.
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| Specifications |
View Demo | 
Download |
| Platform(s) |
Linux, Windows, Mac OSX, Sun Solaris, FreeBSD |
| Database(s) |
Flat File, MYSQL, SQL |
| Version |
2008 |
| File Size |
100KB - 500KB |
| Date Added |
Sunday, November, 16th 2008 |
| Last Updated |
Wednesday, January, 14th 2009 |
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| License Information |
| License
Type |
Commercial |
| Price |
99 USD |
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| Resource Posted
by:
Tobias Eichner. This script listing has been viewed 1606 times so far. |
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